Privacy Policy

1. Who is responsible

The controller for the processing of your personal data is ENEMCO Ltd, 32 Mpizaniou St., Alimos 17456, Athens.

• Email: [email protected]

2. What we collect

Contact form. When you fill in the contact form we collect your name, your email address, your telephone number (optional) and the text of your message.

Technical data. Our hosting provider automatically records technical information about every visit, such as the IP address, the type of browser and the page requested. This is used to keep the site secure and working.

Website statistics. If you consent, we record which pages you visit, whether you have visited before, the approximate region you are connecting from, your device and browser, where you arrived from, and actions such as opening a service or tapping the telephone number or email address. The contents of your messages are never recorded.

We do not collect special categories of data, and we do not carry out automated decision-making or profiling.

3. Purpose and legal basis

• Answering your enquiry — what you send through the form is used only to reply to you. Legal basis: steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR).
• Security and operation of the website — legal basis: our legitimate interest (Article 6(1)(f) GDPR).
• Website statistics — to understand how the site is used and to improve it. Legal basis: your consent (Article 6(1)(a) GDPR), which you may withdraw at any time.

We do not use your details to send marketing material without your consent, and we do not sell or rent them to anyone.

4. How long we keep it

Messages sent through the contact form are kept for as long as it takes to deal with your enquiry and, if we go on to work together, for as long as tax and other legislation requires. Otherwise they are deleted.

5. Recipients and third-party providers

We use specialist service providers to run the website. They act as processors on our behalf and strictly on our instructions. Their categories are:

• Hosting and content delivery provider — hosts the site and records the technical data of every visit.
• Email service provider — delivers contact form messages to [email protected].
• Web font provider — serves the site's typefaces; it receives your IP address as the page loads.
• Analytics provider — measures website statistics, where you have consented.

Some of these providers may process data outside the European Economic Area, on the basis of the European Commission's Standard Contractual Clauses. You can ask us which providers these are by writing to [email protected].

6. Cookies and website statistics

The site uses two categories:

• Strictly necessary. Set by our hosting provider to keep the site secure and working. The record of your own cookie choice belongs to the same category: it is stored locally on your device for twelve months so that we do not ask you again, and it is not sent to anyone.
• Statistics, only with your consent. Set only if you choose "Accept", and they measure what is described in section 2. The IP address is anonymised and none of it is used for advertising.

Whatever you choose, we keep aggregate visit statistics that use no cookies and store nothing on your device.

You can change or withdraw your choice at any time from the "Cookies" link at the bottom of every page.

7. Your rights

Under the GDPR you have the right of access, rectification, erasure, restriction of processing and data portability, as well as the right to object to processing. To exercise any of them, write to [email protected]. We will reply within one month.

If you believe the processing of your data breaches the law, you have the right to lodge a complaint with the Hellenic Data Protection Authority (1-3 Kifisias Ave., 115 23 Athens, Greece).

8. Security

The site is served exclusively over an encrypted connection (HTTPS). We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or disclosure.

9. Changes to this policy

We may update this policy. Each new version is published on this page with an updated date.